Complaint-Management-System

Complaint Management System provides an online way of solving the problems faced by the public by saving time. The ability of providing many of the reports on the system , and add to Facilitate the process of submitting a complaint .

The User functions are:

• Login / Signup

• Access to the Dashboard

• Managing the Profile

• Changing the Password

• Registering the Complaint

• Viewing the Complaint History

The Worker functions are:

• Login / Signup

• Access to the Dashboard

• Managing the Profile

• Changing the Password

• Viewing the allocated Complaint

• Viewing the Complaint resolved History

The Admin have the following management functionalities :

1.User Function

• View the Profile

• View the complete details about the complaint

• Update the status of the complaint

• Adding category and sub-categories for the sevices .

2.Worker Function

• View the Profile

• View the complete details about the complaint

• Allocating the Complaint

This Project is divided into two sub folder due to the size . Please download and Extract the zip using 7z

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