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Repo sync #35990

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Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
---
title: About GitHub Sponsors
intro: '{% data variables.product.prodname_sponsors %} allows the developer community to financially support the people and organizations who design, build, and maintain the open source projects they depend on, directly on {% data variables.product.product_name %}.'
intro: '{% data variables.product.prodname_sponsors %} allows the developer community to financially support the people and organizations who design, build, and maintain the open source projects they depend on, directly on {% data variables.product.github %}.'
redirect_from:
- /articles/about-github-sponsors
- /github/supporting-the-open-source-community-with-github-sponsors/about-github-sponsors
Expand Down Expand Up @@ -30,7 +30,7 @@ When you become a sponsored developer or sponsored organization, additional term
> [!NOTE]
> {% data reusables.sponsors.matching-fund-eligible %}

The {% data variables.product.prodname_matching_fund %} aims to benefit members of the {% data variables.product.prodname_dotcom %} community who develop open source software that promotes the [{% data variables.product.prodname_dotcom %} Community Guidelines](/free-pro-team@latest/site-policy/github-terms/github-community-guidelines). Payments to sponsored organizations and payments from organizations are not eligible for {% data variables.product.prodname_matching_fund %}.
The {% data variables.product.prodname_matching_fund %} aims to benefit members of the {% data variables.product.github %} community who develop open source software that promotes the [{% data variables.product.github %} Community Guidelines](/free-pro-team@latest/site-policy/github-terms/github-community-guidelines). Payments to sponsored organizations and payments from organizations are not eligible for {% data variables.product.prodname_matching_fund %}.

To be eligible for the {% data variables.product.prodname_matching_fund %}, you must create a profile that will attract a community that will sustain you for the long term. For more information about creating a strong profile, see [AUTOTITLE](/sponsors/receiving-sponsorships-through-github-sponsors/editing-your-profile-details-for-github-sponsors).

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -32,7 +32,7 @@ If the sponsored account retires your tier, the tier will remain in place for yo
If the account you want to sponsor does not have a profile on {% data variables.product.prodname_sponsors %}, you can encourage the account to join. For more information, see [AUTOTITLE](/sponsors/receiving-sponsorships-through-github-sponsors/setting-up-github-sponsors-for-your-personal-account) and [AUTOTITLE](/sponsors/receiving-sponsorships-through-github-sponsors/setting-up-github-sponsors-for-your-organization).

> [!NOTE]
> {% data variables.product.prodname_dotcom %} is not responsible for how developers represent themselves nor does {% data variables.product.prodname_dotcom %} endorse any sponsored open source projects. The claims are solely the responsibility of the developer receiving the funds. Make sure you trust a person before offering a sponsorship. For more information, see the [{% data variables.product.prodname_sponsors %} Additional Terms](/free-pro-team@latest/site-policy/github-terms/github-sponsors-additional-terms).
> {% data variables.product.github %} is not responsible for how developers represent themselves nor does {% data variables.product.github %} endorse any sponsored open source projects. The claims are solely the responsibility of the developer receiving the funds. Make sure you trust a person before offering a sponsorship. For more information, see the [{% data variables.product.prodname_sponsors %} Additional Terms](/free-pro-team@latest/site-policy/github-terms/github-sponsors-additional-terms).

## About billing and sponsorship payments

Expand All @@ -57,7 +57,7 @@ When an enterprise opts to pay by credit card, it can enforce policies within it

## Using the sponsorships dashboard for organizations

You can use the sponsorships dashboard to see an overview of active and past sponsorships. Organization owners can use the dashboard to see how much they are paying, make changes to sponsorships, and export their sponsorships as a CSV file. Non-members and people signed out of {% data variables.product.product_name %} can see public sponsorships and organization members can see public and private sponsorships.
You can use the sponsorships dashboard to see an overview of active and past sponsorships. Organization owners can use the dashboard to see how much they are paying, make changes to sponsorships, and export their sponsorships as a CSV file. Non-members and people signed out of {% data variables.product.github %} can see public sponsorships and organization members can see public and private sponsorships.

You can access the sponsorships dashboard through your organization's profile.

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Original file line number Diff line number Diff line change
@@ -1,6 +1,6 @@
---
title: Sponsoring open source contributors
intro: 'You can sponsor contributors, receive updates on developers and organizations you sponsor, and display a sponsor badge throughout {% data variables.product.product_name %}.'
intro: 'You can sponsor contributors, receive updates on developers and organizations you sponsor, and display a sponsor badge throughout {% data variables.product.github %}.'
redirect_from:
- /articles/sponsoring-open-source-developers
- /github/supporting-the-open-source-community-with-github-sponsors/sponsoring-open-source-developers
Expand All @@ -18,4 +18,3 @@ children:
- /unlinking-your-patreon-account-from-github
shortTitle: Sponsor contributors
---

Original file line number Diff line number Diff line change
Expand Up @@ -36,7 +36,7 @@ Once the organization reaches the yearly minimum spend, they can opt out of bein
If your organization currently pays for {% data variables.product.prodname_sponsors %} by credit card, you can switch to paying by invoice. Switching to paying by invoice will not affect the billing schedule for other {% data variables.product.company_short %} products like {% data variables.product.prodname_actions %} or {% data variables.product.prodname_registry %}.

> [!NOTE]
> Changing your payment method to invoiced billing will cancel your current sponsorships and your current sponsored projects will receive a cancellation email. You will need to set up your sponsorships again after switching to paying by invoice. You can view your recently canceled sponsorships in your past sponsorships list. Additionally, {% data variables.product.prodname_dotcom %} will email you a list of your active sponsorships prior to switching to invoiced billing. You can re-sponsor projects by importing that list into the bulk sponsorship tool. For more information, see [AUTOTITLE](/sponsors/sponsoring-open-source-contributors/sponsoring-an-open-source-contributor#sponsoring-accounts-in-bulk).
> Changing your payment method to invoiced billing will cancel your current sponsorships and your current sponsored projects will receive a cancellation email. You will need to set up your sponsorships again after switching to paying by invoice. You can view your recently canceled sponsorships in your past sponsorships list. Additionally, {% data variables.product.github %} will email you a list of your active sponsorships prior to switching to invoiced billing. You can re-sponsor projects by importing that list into the bulk sponsorship tool. For more information, see [AUTOTITLE](/sponsors/sponsoring-open-source-contributors/sponsoring-an-open-source-contributor#sponsoring-accounts-in-bulk).

{% data reusables.profile.access_org %}
{% data reusables.profile.org_settings %}
Expand Down Expand Up @@ -78,4 +78,4 @@ You can view your {% data variables.product.company_short %} Invoiced Sponsor Ag

## Understanding your {% data variables.product.prodname_sponsors %} invoice

Payments to {% data variables.product.prodname_sponsors %} are invoiced through Stripe. Organizations will receive an invoice by email from Stripe, Inc. This invoice is separate from the one you receive for {% data variables.product.product_name %} services, and may have a different payment date.
Payments to {% data variables.product.prodname_sponsors %} are invoiced through Stripe. Organizations will receive an invoice by email from Stripe, Inc. This invoice is separate from the one you receive for {% data variables.product.github %} services, and may have a different payment date.
Original file line number Diff line number Diff line change
Expand Up @@ -69,7 +69,7 @@ After you create your ticket, you can view your ticket and the responses from {%
Especially for tickets with {% data variables.product.support_ticket_priority_urgent %} priority, the person contacting {% data variables.contact.github_support %} should:

* Be knowledgeable in your internal systems, tools, policies, and practices.
* Be a proficient user of {% data variables.product.product_name %}.
* Be a proficient user of {% data variables.product.prodname_ghe_server %}.
* Have full access and permissions to any services that are required to troubleshoot the issue.
* Be authorized to make the recommended changes to your network and any applicable products.

Expand All @@ -82,8 +82,8 @@ Especially for tickets with {% data variables.product.support_ticket_priority_ur

1. Navigate to the {% data variables.contact.contact_landing_page_portal %} and choose one of the following options:

* To sign in with your {% data variables.product.prodname_dotcom %} account, click **Sign in with {% data variables.product.prodname_dotcom %}**.
* To sign up for {% data variables.product.prodname_dotcom %}, click **Sign up for {% data variables.product.prodname_dotcom %}**.
* To sign in with your {% data variables.product.github %} account, click **Sign in with {% data variables.product.github %}**.
* To sign up for {% data variables.product.github %}, click **Sign up for {% data variables.product.github %}**.
* If you can't sign in or sign up, click **Can't sign in?** and fill out the form. You will be guided through an email verification process.{% ifversion ghec or ghes %} You will need to upload your {% data variables.product.prodname_enterprise %} license. For more information, see [AUTOTITLE](/billing/managing-your-license-for-github-enterprise/downloading-your-license-for-github-enterprise).{% endif %}

{% data reusables.support.submit-a-ticket %}
Expand All @@ -99,8 +99,8 @@ Especially for tickets with {% data variables.product.support_ticket_priority_ur

1. Choose one of the following options:

* To sign in with your {% data variables.product.prodname_dotcom %} account, click **Sign in with {% data variables.product.prodname_dotcom %}**.
* To sign up for {% data variables.product.prodname_dotcom %}, click **Sign up for {% data variables.product.prodname_dotcom %}**.
* To sign in with your {% data variables.product.github %} account, click **Sign in with {% data variables.product.github %}**.
* To sign up for {% data variables.product.github %}, click **Sign up for {% data variables.product.github %}**.
* If you can't sign in or sign up, click **Can't sign in?** and fill out the form. You will be guided through an email verification process. You will need to upload your {% data variables.product.prodname_enterprise %} license. For more information, see [AUTOTITLE](/billing/managing-your-license-for-github-enterprise/downloading-your-license-for-github-enterprise).

1. If you'd like to include diagnostics with your support ticket, Under "Diagnostics", click **Download diagnostic info** and save the file locally. You'll attach this file to your support ticket later.
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -24,7 +24,7 @@ topics:

## About {% data variables.contact.github_support %}

The support options available to {% data variables.product.prodname_dotcom %} users depend on the products used by their personal accounts, any organizations or enterprises they are members of, and any {% data variables.product.prodname_ghe_server %} instances they manage. Each product includes a default level of support and accounts that use {% data variables.product.prodname_enterprise %} can purchase {% data variables.contact.premium_support %}.
The support options available to {% data variables.product.github %} users depend on the products used by their personal accounts, any organizations or enterprises they are members of, and any {% data variables.product.prodname_ghe_server %} instances they manage. Each product includes a default level of support and accounts that use {% data variables.product.prodname_enterprise %} can purchase {% data variables.contact.premium_support %}.

{% rowheaders %}

Expand All @@ -41,7 +41,7 @@ The support options available to {% data variables.product.prodname_dotcom %} us
{% ifversion ghes %}

You can contact {% data variables.contact.enterprise_support %} through the {% data variables.contact.contact_enterprise_portal %} for help with:
* Installing and using {% data variables.product.product_name %}
* Installing and using {% data variables.product.prodname_ghe_server %}
* Identifying and verifying the causes of suspected errors
* Installing and using {% data variables.product.prodname_advanced_security %}

Expand All @@ -57,7 +57,7 @@ For more information, see [AUTOTITLE](/support/learning-about-github-support/abo

{% ifversion fpt or ghec %}

Before contacting {% data variables.contact.github_support %}, check if there are currently any incidents affecting services on {% data variables.product.product_name %} on [{% data variables.product.prodname_dotcom %} Status](https://githubstatus.com/). For more information, see [About GitHub status](#about-github-status).
Before contacting {% data variables.contact.github_support %}, check if there are currently any incidents affecting services on {% data variables.product.github %} on [{% data variables.product.github %} Status](https://githubstatus.com/). For more information, see [About GitHub status](#about-github-status).

{% endif %}

Expand All @@ -70,7 +70,7 @@ To report account, security, and abuse issues, or to receive assisted support fo
{% ifversion fpt %}
You can contact {% data variables.contact.github_support %} in English.
{% else %}
With {% data variables.product.product_name %}, you have access to support in English and Japanese.
With {% data variables.product.prodname_enterprise %}, you have access to support in English and Japanese.
{% endif %}

{% data reusables.support.support-ticket-translation-option %}
Expand All @@ -91,9 +91,9 @@ Email communication from GitHub Support will always be sent from either a `githu

## About GitHub status

You can check for any incidents currently affecting {% data variables.product.product_name %} services and view information about past incidents on {% data variables.product.prodname_dotcom %}'s [Status page]({% ifversion fpt or ghec %}https://githubstatus.com{% endif %}).
You can check for any incidents currently affecting {% data variables.product.github %} services and view information about past incidents on {% data variables.product.github %}'s [Status page]({% ifversion fpt or ghec %}https://githubstatus.com{% endif %}).

You can also subscribe and get alerted via email, text message, and webhook whenever there's an incident affecting {% data variables.product.product_name %}.
You can also subscribe and get alerted via email, text message, and webhook whenever there's an incident affecting {% data variables.product.github %}.

You can also use the {% data variables.product.company_short %} Status API to check for incidents. For more information, see [{% data variables.product.company_short %} Status API](https://www.githubstatus.com/api/).

Expand All @@ -111,7 +111,7 @@ Enterprise owners can also add support entitlements to members of organizations

## About {% data variables.product.prodname_copilot_in_support %}

You can receive answers to questions relating to {% data variables.product.prodname_dotcom %}'s products and features before submitting a support ticket by using {% data variables.product.prodname_copilot_in_support %}. {% data variables.product.prodname_copilot_in_support %} is an AI-powered tool that uses a large language model to find answers to a wide variety of support queries. If {% data variables.product.prodname_copilot_in_support %} cannot answer your question, You can proceed with submitting your ticket to {% data variables.contact.github_support %}. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-copilot-in-github-support).
You can receive answers to questions relating to {% data variables.product.github %}'s products and features before submitting a support ticket by using {% data variables.product.prodname_copilot_in_support %}. {% data variables.product.prodname_copilot_in_support %} is an AI-powered tool that uses a large language model to find answers to a wide variety of support queries. If {% data variables.product.prodname_copilot_in_support %} cannot answer your question, You can proceed with submitting your ticket to {% data variables.contact.github_support %}. For more information, see [AUTOTITLE](/support/learning-about-github-support/about-copilot-in-github-support).

{% ifversion fpt or ghec %}

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