Turn the bug report template into a form with more context (#1401)

I believe this helps us focus on relatively more important issues like critical bug reports and highly-requested feature requests.

Co-authored-by: Callum Tait <[email protected]>

.github/ISSUE_TEMPLATE/bug_report.yml

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+name: Bug Report
+description: File a bug report
+title: "Bug"
+labels: ["bug"]
+body:
+- type: input
+  id: controller-version
+  attributes:
+    label: Controller Version
+    description: Refer to semver-like release tags for controller versions. Any release tags prefixed with `actions-runner-controller-` are for chart releases
+    placeholder: ex. 0.18.2 or git commit ID
+  validations:
+    required: true
+- type: input
+  id: chart-version
+  attributes:
+    label: Helm Chart Version
+    description: Run `helm list` and see what's shown under CHART VERSION. Any release tags prefixed with `actions-runner-controller-` are for chart releases
+    placeholder: ex. 0.11.0
+- type: dropdown
+  id: deployment-method
+  attributes:
+    label: Deployment Method
+    description: Which deployment method did you use to install ARC?
+    options:
+      - Helm
+      - Kustomize
+      - ArgoCD
+      - Other
+  validations:
+    required: true
+- type: checkboxes
+  id: checks
+  attributes:
+    label: Checks
+    description: Please check the boxes below before submitting
+    options:
+    - label: This isn't a question or user support case (For Q&A and community support, go to [Discussions](https://github.com/actions-runner-controller/actions-runner-controller/discussions). It might also be a good idea to contract with any of contributors and maintainers if your business is so critical and therefore you need priority support
+      required: true
+    - label: I've read [releasenotes](https://github.com/actions-runner-controller/actions-runner-controller/tree/master/docs/releasenotes) before submitting this issue and I'm sure it's not due to any recently-introduced backward-incompatible changes
+      required: true
+    - label: My actions-runner-controller version (v0.x.y) does support the feature
+      required: true
+    - label: I've already upgraded ARC to the latest and it didn't fix the issue
+      required: true
+- type: textarea
+  id: resource-definitions
+  attributes:
+    label: Resource Definitions
+    description: "Add copy(s) of your resource definition(s) (RunnerDeployment or RunnerSet, and HorizontalRunnerAutoscaler. If RunnerSet, also include the StorageClass being used)"
+    render: yaml
+    placeholder: |
+      apiVersion: actions.summerwind.dev/v1alpha1
+      kind: RunnerDeployment
+      metadata:
+        name: example
+      spec:
+        #snip
+      ---
+      apiVersion: actions.summerwind.dev/v1alpha1
+      kind: RunnerSet
+      metadata:
+        name: example
+      spec:
+        #snip
+      ---
+      apiVersion: storage.k8s.io/v1
+      kind: StorageClass
+      metadata:
+        name: example
+      provisioner: ...
+      reclaimPolicy: ...
+      volumeBindingMode: ...
+      ---
+      apiVersion: actions.summerwind.dev/v1alpha1
+      kind: HorizontalRunnerAutoscaler
+      metadata:
+        name:
+      spec:
+        #snip
+  validations:
+    required: true
+- type: textarea
+  id: reproduction-steps
+  attributes:
+    label: To Reproduce
+    description: "Steps to reproduce the behavior"
+    render: markdown
+    placeholder: |
+      1. Go to '...'
+      2. Click on '....'
+      3. Scroll down to '....'
+      4. See error
+  validations:
+    required: true
+- type: textarea
+  id: actual-behavior
+  attributes:
+    label: Describe the bug
+    description: Also tell us, what did happen?
+    placeholder: A clear and concise description of what happened.
+  validations:
+    required: true
+- type: textarea
+  id: expected-behavior
+  attributes:
+    label: Describe the expected behavior
+    description: Also tell us, what did you expect to happen?
+    placeholder: A clear and concise description of what the expected behavior is.
+  validations:
+    required: true
+- type: textarea
+  id: controller-logs
+  attributes:
+    label: Controller Logs
+    description: "Include logs from `actions-runner-controller`'s controller-manager pod"
+    render: shell
+    placeholder: |
+      To grab controller logs:
+
+      # Set NS according to your setup
+      NS=actions-runner-system
+
+      # Grab the pod name and set it to $POD_NAME
+      kubectl -n $NS get po
+
+      kubectl -n $NS logs $POD_NAME > arc.log
+
+      Upload it to e.g. https://gist.github.com/ and paste the link to it here.
+  validations:
+    required: true
+- type: textarea
+  id: runner-pod-logs
+  attributes:
+    label: Runner Pod Logs
+    description: "Include logs from runner pod(s)"
+    render: shell
+    placeholder: |
+      To grab the runner pod logs:
+
+      # Set NS according to your setup. It should match your RunnerDeployment's metadata.namespace.
+      NS=default
+
+      # Grab the name of the problematic runner pod and set it to $POD_NAME
+      kubectl -n $NS get po
+
+      kubectl -n $NS logs $POD_NAME -c runner > runnerpod_runner.log
+      kubectl -n $NS logs $POD_NAME -c docker > runnerpod_docker.log
+
+      Upload it to e.g. https://gist.github.com/ and paste the link to it here.
+  validations:
+    required: true
+- type: textarea
+  id: additional-context
+  attributes:
+    label: Additional Context
+    description: |
+      Add any other context about the problem here.
+
+      Tip: You can attach images or log files by clicking this area to highlight it and then dragging files in.

.github/ISSUE_TEMPLATE/config.yml

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+# Blank issues are mainly for maintainers who are known to write complete issue descriptions without need to following a form
+blank_issues_enabled: true
+contact_links:
+- name: Sponsor ARC Maintainers
+  about: If your business relies on the continued maintainance of actions-runner-controller, please consider sponsoring the project and the maintainers.
+  url: https://github.com/actions-runner-controller/actions-runner-controller/tree/master/CODEOWNERS
+- name: Ideas and Feature Requests
+  about: Wanna request a feature? Create a discussion and collect :+1:s first.
+  url: https://github.com/actions-runner-controller/actions-runner-controller/discussions/new?category=ideas
+- name: Questions and User Support
+  about: Need support using ARC? We use Discussions as the place to provide community support.
+  url: https://github.com/actions-runner-controller/actions-runner-controller/discussions/new?category=questions
+- name: Need Paid Support?
+  about: Consider contracting with any of the actions-runner-controller maintainers and contributors.
+  url: https://github.com/actions-runner-controller/actions-runner-controller/tree/master/CODEOWNERS

CODEOWNERS

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+# actions-runner-controller maintainers
+* @mumoshu @toast-gear