OCA · hbrunn · Dec 25, 2024
diff --git a/helpdesk_mgmt_project_stage/README.rst b/helpdesk_mgmt_project_stage/README.rst
@@ -0,0 +1,108 @@
+======================================
+Helpdesk/Project stage synchronization
+======================================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:d418c905a1cd1c8fd37099799394e99497e14b22f11df3eb0615da338d8d167d
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Alpha-red.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Alpha
+.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fhelpdesk-lightgray.png?logo=github
+    :target: https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_project_stage
+    :alt: OCA/helpdesk
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/helpdesk-16-0/helpdesk-16-0-helpdesk_mgmt_project_stage
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/helpdesk&target_branch=16.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module allows to transition tasks linked to helpdesk tickets to
+other stages when the ticket's stage changes, and vice versa.
+
+.. IMPORTANT::
+   This is an alpha version, the data model and design can change at any time without warning.
+   Only for development or testing purpose, do not use in production.
+   `More details on development status <https://odoo-community.org/page/development-status>`_
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Configuration
+=============
+
+To configure this module, you need to:
+
+1. Go to Helpdesk/Configuration/Stages and set a task stage in the field
+   ``Task Stages``
+
+Usage
+=====
+
+To use this module, you need to:
+
+1. Link a ticket to a task
+2. Move the ticket to a stage that is configured with a task stage
+3. Observe the linked task has changed state too
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/helpdesk/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/helpdesk/issues/new?body=module:%20helpdesk_mgmt_project_stage%0Aversion:%2016.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Hunki Enterprises BV
+
+Contributors
+------------
+
+-  Holger Brunn <[email protected]>
+   (https://hunki-enterprises.com)
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+.. |maintainer-hbrunn| image:: https://github.com/hbrunn.png?size=40px
+    :target: https://github.com/hbrunn
+    :alt: hbrunn
+
+Current `maintainer <https://odoo-community.org/page/maintainer-role>`__:
+
+|maintainer-hbrunn| 
+
+This module is part of the `OCA/helpdesk <https://github.com/OCA/helpdesk/tree/16.0/helpdesk_mgmt_project_stage>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.
diff --git a/helpdesk_mgmt_project_stage/__init__.py b/helpdesk_mgmt_project_stage/__init__.py
@@ -0,0 +1 @@
+from . import models
diff --git a/helpdesk_mgmt_project_stage/__manifest__.py b/helpdesk_mgmt_project_stage/__manifest__.py
@@ -0,0 +1,24 @@
+# Copyright 2024 Hunki Enterprises BV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0)
+
+{
+    "name": "Helpdesk/Project stage synchronization",
+    "summary": "Keeps the stages of tickets and tasks in sync",
+    "version": "16.0.1.0.0",
+    "development_status": "Alpha",
+    "category": "After-Sales",
+    "website": "https://github.com/OCA/helpdesk",
+    "author": "Hunki Enterprises BV, Odoo Community Association (OCA)",
+    "maintainers": ["hbrunn"],
+    "license": "AGPL-3",
+    "depends": [
+        "helpdesk_mgmt_project",
+    ],
+    "data": [
+        "views/helpdesk_ticket_state.xml",
+        "views/project_task_type.xml",
+    ],
+    "demo": [
+        "demo/project_task_type.xml",
+    ],
+}
diff --git a/helpdesk_mgmt_project_stage/demo/project_task_type.xml b/helpdesk_mgmt_project_stage/demo/project_task_type.xml
@@ -0,0 +1,29 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<!-- Copyright 2024 Hunki Enterprises BV
+     License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0) -->
+<data noupdate="1">
+    <record id="project.project_stage_0" model="project.task.type">
+        <field
+            name="ticket_stage_ids"
+            eval="[(4, ref('helpdesk_mgmt.helpdesk_ticket_stage_new'))]"
+        />
+    </record>
+    <record id="project.project_stage_1" model="project.task.type">
+        <field
+            name="ticket_stage_ids"
+            eval="[(4, ref('helpdesk_mgmt.helpdesk_ticket_stage_in_progress'))]"
+        />
+    </record>
+    <record id="project.project_stage_2" model="project.task.type">
+        <field
+            name="ticket_stage_ids"
+            eval="[(4, ref('helpdesk_mgmt.helpdesk_ticket_stage_done'))]"
+        />
+    </record>
+    <record id="project.project_stage_3" model="project.task.type">
+        <field
+            name="ticket_stage_ids"
+            eval="[(4, ref('helpdesk_mgmt.helpdesk_ticket_stage_cancelled'))]"
+        />
+    </record>
+</data>
diff --git a/helpdesk_mgmt_project_stage/models/__init__.py b/helpdesk_mgmt_project_stage/models/__init__.py
@@ -0,0 +1,4 @@
+from . import helpdesk_ticket
+from . import helpdesk_ticket_stage
+from . import project_task
+from . import project_task_type
diff --git a/helpdesk_mgmt_project_stage/models/helpdesk_ticket.py b/helpdesk_mgmt_project_stage/models/helpdesk_ticket.py
@@ -0,0 +1,25 @@
+# Copyright 2024 Hunki Enterprises BV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0)
+
+from odoo import models
+
+
+class HelpdeskTicket(models.Model):
+    _inherit = "helpdesk.ticket"
+
+    def write(self, vals):
+        result = super().write(vals)
+        if "stage_id" in vals:
+            for this in self:
+                this.sudo()._set_stage_task()
+        return result
+
+    def _set_stage_task(self):
+        self.ensure_one()
+        if not self.task_id:
+            return
+        new_stage = (self.stage_id.task_stage_ids & self.task_id.project_id.type_ids)[
+            :1
+        ]
+        if new_stage and self.task_id.stage_id != new_stage:
+            self.task_id.stage_id = new_stage
diff --git a/helpdesk_mgmt_project_stage/models/helpdesk_ticket_stage.py b/helpdesk_mgmt_project_stage/models/helpdesk_ticket_stage.py
@@ -0,0 +1,15 @@
+# Copyright 2024 Hunki Enterprises BV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0)
+
+from odoo import fields, models
+
+
+class HelpdeskTicketStage(models.Model):
+    _inherit = "helpdesk.ticket.stage"
+
+    task_stage_ids = fields.Many2many(
+        "project.task.type",
+        relation="project_task_type_helpdesk_ticket_stage_rel",
+        column1="helpdesk_ticket_stage_id",
+        column2="project_task_type_id",
+    )
diff --git a/helpdesk_mgmt_project_stage/models/project_task.py b/helpdesk_mgmt_project_stage/models/project_task.py
@@ -0,0 +1,24 @@
+# Copyright 2024 Hunki Enterprises BV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0)
+
+from odoo import models
+
+
+class ProjectTask(models.Model):
+    _inherit = "project.task"
+
+    def write(self, vals):
+        result = super().write(vals)
+        if "stage_id" in vals:
+            for this in self:
+                this.sudo()._set_stage_ticket()
+        return result
+
+    def _set_stage_ticket(self):
+        self.ensure_one()
+        for ticket in self.ticket_ids:
+            new_stage = (
+                self.stage_id.ticket_stage_ids & ticket.team_id._get_applicable_stages()
+            )[:1]
+            if new_stage and ticket.stage_id != new_stage:
+                ticket.stage_id = new_stage
diff --git a/helpdesk_mgmt_project_stage/models/project_task_type.py b/helpdesk_mgmt_project_stage/models/project_task_type.py
@@ -0,0 +1,15 @@
+# Copyright 2024 Hunki Enterprises BV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0)
+
+from odoo import fields, models
+
+
+class ProjectTaskType(models.Model):
+    _inherit = "project.task.type"
+
+    ticket_stage_ids = fields.Many2many(
+        "helpdesk.ticket.stage",
+        relation="project_task_type_helpdesk_ticket_stage_rel",
+        column1="project_task_type_id",
+        column2="helpdesk_ticket_stage_id",
+    )
diff --git a/helpdesk_mgmt_project_stage/readme/CONFIGURE.md b/helpdesk_mgmt_project_stage/readme/CONFIGURE.md
@@ -0,0 +1,3 @@
+To configure this module, you need to:
+
+1. Go to Helpdesk/Configuration/Stages and set a task stage in the field `Task Stages`
diff --git a/helpdesk_mgmt_project_stage/readme/CONTRIBUTORS.md b/helpdesk_mgmt_project_stage/readme/CONTRIBUTORS.md
@@ -0,0 +1 @@
+-   Holger Brunn \<[email protected]> (https://hunki-enterprises.com)
diff --git a/helpdesk_mgmt_project_stage/readme/DESCRIPTION.md b/helpdesk_mgmt_project_stage/readme/DESCRIPTION.md
@@ -0,0 +1 @@
+This module allows to transition tasks linked to helpdesk tickets to other stages when the ticket's stage changes, and vice versa.
diff --git a/helpdesk_mgmt_project_stage/readme/USAGE.md b/helpdesk_mgmt_project_stage/readme/USAGE.md
@@ -0,0 +1,5 @@
+To use this module, you need to:
+
+1. Link a ticket to a task
+2. Move the ticket to a stage that is configured with a task stage
+3. Observe the linked task has changed state too
diff --git a/helpdesk_mgmt_project_stage/static/description/icon.png b/helpdesk_mgmt_project_stage/static/description/icon.png
diff --git a/helpdesk_mgmt_project_stage/tests/__init__.py b/helpdesk_mgmt_project_stage/tests/__init__.py
@@ -0,0 +1 @@
+from . import test_helpdesk_mgmt_project_stage
diff --git a/helpdesk_mgmt_project_stage/tests/test_helpdesk_mgmt_project_stage.py b/helpdesk_mgmt_project_stage/tests/test_helpdesk_mgmt_project_stage.py
@@ -0,0 +1,65 @@
+# Copyright 2024 Hunki Enterprises BV
+# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0)
+
+from odoo.fields import Command
+from odoo.tests.common import TransactionCase
+
+
+class TestHelpdeskMgmtProjectStage(TransactionCase):
+    @classmethod
+    def setUpClass(cls):
+        super().setUpClass()
+        cls.ticket_stage_progress = cls.env.ref(
+            "helpdesk_mgmt.helpdesk_ticket_stage_in_progress"
+        )
+        cls.task_stage_progress = cls.env["project.task.type"].create(
+            {
+                "name": "stage in progress",
+                "ticket_stage_ids": [Command.link(cls.ticket_stage_progress.id)],
+            }
+        )
+        cls.ticket_stage_done = cls.env.ref("helpdesk_mgmt.helpdesk_ticket_stage_done")
+        cls.task_stage_done = cls.env["project.task.type"].create(
+            {
+                "name": "stage done",
+                "ticket_stage_ids": [Command.link(cls.ticket_stage_done.id)],
+            }
+        )
+        cls.project = cls.env["project.project"].create(
+            {
+                "name": "Helpdesk project",
+                "type_ids": [
+                    Command.set((cls.task_stage_progress + cls.task_stage_done).ids)
+                ],
+            }
+        )
+        cls.task = cls.env["project.task"].create(
+            {
+                "name": "Ticket task",
+                "project_id": cls.project.id,
+                "stage_id": cls.task_stage_progress.id,
+            }
+        )
+        cls.ticket = cls.env["helpdesk.ticket"].create(
+            {
+                "name": "Ticket",
+                "project_id": cls.project.id,
+                "description": "Change stage",
+            }
+        )
+        cls.user = cls.env.ref("base.user_demo")
+
+    def test_task_sync(self):
+        """Test that configured stages stay in sync"""
+        ticket = self.ticket.with_user(self.user)
+        task = self.task.with_user(self.user)
+        task.stage_id = self.task_stage_progress
+        ticket.task_id = task
+        task.stage_id = self.task_stage_done
+        self.assertEqual(ticket.stage_id, self.ticket_stage_done)
+        ticket.stage_id = self.ticket_stage_done
+        self.assertEqual(task.stage_id, self.task_stage_done)
+        ticket.stage_id = self.ticket_stage_progress
+        self.assertEqual(task.stage_id, self.task_stage_progress)
+        task.stage_id = False
+        self.assertEqual(ticket.stage_id, self.ticket_stage_progress)
diff --git a/helpdesk_mgmt_project_stage/views/helpdesk_ticket_state.xml b/helpdesk_mgmt_project_stage/views/helpdesk_ticket_state.xml
@@ -0,0 +1,14 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<!-- Copyright 2024 Hunki Enterprises BV
+     License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0) -->
+<data>
+    <record id="view_helpdesk_ticket_stage_form" model="ir.ui.view">
+        <field name="model">helpdesk.ticket.stage</field>
+        <field name="inherit_id" ref="helpdesk_mgmt.view_helpdesk_ticket_stage_form" />
+        <field name="arch" type="xml">
+            <group name="main_right" position="inside">
+                <field name="task_stage_ids" widget="many2many_tags" />
+            </group>
+        </field>
+    </record>
+</data>
diff --git a/helpdesk_mgmt_project_stage/views/project_task_type.xml b/helpdesk_mgmt_project_stage/views/project_task_type.xml
@@ -0,0 +1,14 @@
+<?xml version="1.0" encoding="utf-8" ?>
+<!-- Copyright 2024 Hunki Enterprises BV
+     License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl-3.0) -->
+<data>
+    <record id="task_type_edit" model="ir.ui.view">
+        <field name="model">project.task.type</field>
+        <field name="inherit_id" ref="project.task_type_edit" />
+        <field name="arch" type="xml">
+            <field name="project_ids" position="after">
+                <field name="ticket_stage_ids" widget="many2many_tags" />
+            </field>
+        </field>
+    </record>
+</data>
diff --git a/setup/helpdesk_mgmt_project_stage/odoo/addons/helpdesk_mgmt_project_stage b/setup/helpdesk_mgmt_project_stage/odoo/addons/helpdesk_mgmt_project_stage
@@ -0,0 +1 @@
+../../../../helpdesk_mgmt_project_stage
diff --git a/setup/helpdesk_mgmt_project_stage/setup.py b/setup/helpdesk_mgmt_project_stage/setup.py
@@ -0,0 +1,6 @@
+import setuptools
+
+setuptools.setup(
+    setup_requires=['setuptools-odoo'],
+    odoo_addon=True,
+)
Original file line number	Diff line number	Diff line change
		@@ -0,0 +1,3 @@
		To configure this module, you need to:

		1. Go to Helpdesk/Configuration/Stages and set a task stage in the field `Task Stages`
Original file line number	Diff line number	Diff line change
		@@ -0,0 +1 @@
		- Holger Brunn \<[email protected]> (https://hunki-enterprises.com)
Original file line number	Diff line number	Diff line change
		@@ -0,0 +1 @@
		This module allows to transition tasks linked to helpdesk tickets to other stages when the ticket's stage changes, and vice versa.