diff --git a/README.md b/README.md index 9030859..ddc1e66 100644 --- a/README.md +++ b/README.md @@ -1,3 +1,10 @@ # Remote Management Playbook This is my playbook for managing a remote team of engineers. + +## TODOs + +- [ ] Add page for critical feedback +- [ ] Project kick-offs +- [ ] Project syncs +- [ ] 1:1s diff --git a/communication/asynchronous-messaging.md b/communication/asynchronous-messaging.md index 2aa1860..eab17c2 100644 --- a/communication/asynchronous-messaging.md +++ b/communication/asynchronous-messaging.md @@ -6,3 +6,11 @@ 1. Include a deadline for when you need an answer. 1. Add any links, images, and as much supporting materials as is possible. 1. Include a concrete need or outcome. + +## When not to use async communication + +1. Delivering critical feedback. +1. Solving challenging problems. +1. Project kick-offs. +1. Project sync-ups. +1. Long chats. diff --git a/team/competencies.md b/team/competencies.md new file mode 100644 index 0000000..0152f0c --- /dev/null +++ b/team/competencies.md @@ -0,0 +1,5 @@ +# 🎚️ Competencies + +* ___Experience___: A combination of excellence in your craft, your velocity, and your ability to contribute new ideas and best practices. +* ___Impact___: Your effect on everyday team productivity, on your peers, and on the business as a whole. +* ___Leadership___: Your level of independence, influence, and how you use your skills to change the course of both your team and the business at large. diff --git a/team/parting-ways.md b/team/parting-ways.md new file mode 100644 index 0000000..a3f3f7f --- /dev/null +++ b/team/parting-ways.md @@ -0,0 +1,13 @@ +# 👋 Parting ways + +Remember, firing someone isn't nearly as unpleasant as being fired. It is important to remove all the pain and uncertainty you can from this process. Make it about them, how they feel. It is your job to deliver the news with sensitivity, compassion, and respect. + +1. Doing this over video is the best option. The person needs to see your face, body language, and sincerity in helping them move on in a positive way. +1. Don't wait until Friday or some other significant date. Do it the morning after you decide to. Don't schedule it in advance to give them reason to fret over an impromptu meeting. +1. Include someone from People Ops/HR. They can help buffer and cover details. It is also good to have a witness present. +1. Don't beat around the bush or make small talk. Make it clear what is happening from the beginning. +1. Try to cover everything before giving them a chance to speak. Outline the steps and what is required before paying severance. +1. Stick around to answer questions. Only get into reasons if they ask. Let them end the conversation. +1. Have someone else remove their logins during your meeting. Have their email forwarded. +1. Communicate with the company and team after the meeting has concluded. Have this drafted and ready. +1. Schedule an exit interview for another day.