Application Crash #4730
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I have been using Sumatra PDF for past 3 years without a problem, however recently in past couple weeks it keeps crashing anytime , i have re-installed it multiple times but the problem persists , what do i do ? |
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Replies: 1 comment 1 reply
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unusual Unfortunately only you may be able to hint at what happened /differed then. Try to use portable 3.5.2 https://www.sumatrapdfreader.org/dl/rel/3.5.2/SumatraPDF-3.5.2.zip to reduce the use of historic settings and see if it is only when using a particular group of document types however for the developer to analyse then a set of "crashreports" would be needed see https://www.sumatrapdfreader.org/docs/Submit-crash-report |
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Thankyou |
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unusual
The stability for years then recent change in behaviour clearly signals a recent change in system so 2/3 weeks ago either a system component /application changed or the settings/resources are perhaps overloaded by a new document type.
Unfortunately only you may be able to hint at what happened /differed then.
Try to use portable 3.5.2 https://www.sumatrapdfreader.org/dl/rel/3.5.2/SumatraPDF-3.5.2.zip to reduce the use of historic settings and see if it is only when using a particular group of document types
however for the developer to analyse then a set of "crashreports" would be needed see https://www.sumatrapdfreader.org/docs/Submit-crash-report