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Network Error when trying to log in to MOB Mac Desktop Wallet #316

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SteveD503 opened this issue Apr 12, 2023 · 1 comment
Open

Network Error when trying to log in to MOB Mac Desktop Wallet #316

SteveD503 opened this issue Apr 12, 2023 · 1 comment

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@SteveD503
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When I try to log in, using Version 1.7.2 (1.7.2) of the Mobilecoin Mac Desktop app, I get a ~10 second wait and then a red "Network Error" at the bottom left of the app. If I try an incorrect password I get an 'invalid password' error (which is correct). But, it feels like the "Network Error" message is wrong. I get the same error if I choose "Start in Offline Mode," which should require the network at all.

I have verified that I'm connected to the internet & no other services on my computer seem to be having problems. I've also tried on different wifi networks & VPN'ing to different locations.

@Shramp
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Shramp commented Apr 17, 2023

Hey, network error means that full-service isn't starting up. Can you check your full-service logs to get a clue as to why? They should be in /tmp and be called full-service(timestamp).log

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