Bitwarden native mobile clients fail sync with invalid ssh-key entries

[hegedussz]

Vaultwarden Support String

Your environment (Generated via diagnostics page)

• Vaultwarden version: v1.32.7
• Web-vault version: v2024.6.2c
• OS/Arch: linux/x86_64
• Running within a container: true (Base: Debian)
• Database type: SQLite
• Database version: 3.46.0
• Environment settings overridden!: true
• Uses a reverse proxy: true
• IP Header check: true (X-Real-IP)
• Internet access: true
• Internet access via a proxy: false
• DNS Check: true
• Browser/Server Time Check: true
• Server/NTP Time Check: true
• Domain Configuration Check: true
• HTTPS Check: true
• Websocket Check: true
• HTTP Response Checks: true

Vaultwarden Build Version

1.32.7

Deployment method

Official Container Image

Custom deployment method

No response

Reverse Proxy

nginx

Host/Server Operating System

Linux

Operating System Version

Ubuntu 22.04

Clients

iOS

Client Version

2024.12.0 (1740)

Steps To Reproduce

1. Upgrade Vaultwarden
2. Setting a variables

• name: EXPERIMENTAL_CLIENT_FEATURE_FLAGS
  value: ssh-key-vault-item,ssh-agent

3. Login to Bitwarden client
4. Bitwarden sync vault

Later deleted the variables

Expected Result

The synchronisation was successful

Actual Result

Synchronisation does not work, vault not updated, not loading

Logs

No response

Screenshots or Videos

Additional Context

No response

[BlackDex]

If there are any invalid ssh-key entries this will happen.
Check your ssh-key entries if delete the invalid items, also from you trash.

[tomitomas]

same here on android app --> Version: 2024.12.0 (19597)

everything's OK with the desktop app, from where I've added the ssh keys.

edit : will have a look at #5322, tomorrow !

[BlackDex]

The mobile clients are more strict.
So it's there is any ssh key which is not valid, this will cause that error.

[tomitomas]

yep, saw your previous answer ;)
i was just saying its not only ios, but can also happen with android

from my Phone, on the web version I'm not able to see any of the ssh key, and the trash is also empty ... weird

will check tomorrow if I'm able to see anything from desktop app.
--> for sur I made some test with only the name on an ssh key item, see my previous "issue" ... so there might be some in the trash at least (which I see now empty !)

[BlackDex]

The web-vault doesn't support this (yet), so that isn't strange.

[Gerardv514]

If this is happening on both iOS & android, and is all related to ssh keys I’d suggest changing the title of this issue to reflect that. This helps keeps all previous issues of mobile clients not working separate, and specific to the actual issue.

[tomitomas]

--> for sur I made some test with only the name on an ssh key item, see my previous "issue" ... so there might be some in the trash at least (which I see now empty !)

so indeed I had 2 sshe key items only with a name in the trash, only viewable on the desktop client app
I removed them, and now I'm able to use again the mobile app

[BlackDex]

I have created a fix for this. The only issue is that all the data of the key will be lost if just one of the mandatory fields is missing, as anything other than a valid encrypted string will still break the client. And we can't just replace it with something else.

[miberecz]

Let me hijack this thread a little bit.
I face again the issue that my Android Client cannot sync with my VW server. I tried to log-out and in again, and now I cannot even authenticate anymore against the server. Web client works, browser extensions, dekstop client also.
But I do not have any ssh keys stored, didnt even know thats possible until now.
Is there any other offending entry that I should remove/modify?

1.32.7 server image
2024.12.0 Android version

Couple weeks/month ago there were a similar occasion where it was solved by updating to latest server/client but that does not help now.

[BlackDex]

Let me hijack this thread a little bit. I face again the issue that my Android Client cannot sync with my VW server. I tried to log-out and in again, and now I cannot even authenticate anymore against the server. Web client works, browser extensions, dekstop client also. But I do not have any ssh keys stored, didnt even know thats possible until now. Is there any other offending entry that I should remove/modify?

1.32.7 server image 2024.12.0 Android version

Couple weeks/month ago there were a similar occasion where it was solved by updating to latest server/client but that does not help now.

Start a new discussion, post your Support String (generate it via /admin/diagnostics), if possible, use adb logcat to see what the error is you get during login/sync.