[CAL-4946] Get available slots in V1 and v2 not working properly

[joseuo94]

_{From SyncLinear.com | CAL-4946}

[YugBhanushali]

I think the issue is that the end date slots are not showing because both the startTime and endTime are being converted to ISO string format. For example, if you use an endTime of 2024-12-21, it gets converted to 2024-12-21T00:00:00.

[DFilkins919]

Hi Yug,

This is affecting more than just my API calls. As of right now 12/26 at 10:32 AM EST the earliest available slot is showing as 2 PM when our availability is set from 9 AM to 5 PM. We should see available slots for 11 AM onward.

It is the start time, not the end time that is affected. We were told to go to the next day for the end time to show properly,

[YugBhanushali]

@DFilkins919 try adding timeZone in the params.

[DFilkins919]

@YugBhanushali we have tried troubleshooting with the Timezone in the params and in the settings for weeks and still the same result,

Jose, Omar, and I have tried this already,

This has been going on for a while and a prospect that we needed multiple team accounts has given up on using cal.com for their app. Is there any way I can get on a call with someone to resolve this? We are being offered the same solutions that we tried almost 2 weeks ago at this point.

The timezone is correct, your colleague Omar tried the requests with the proper params, and as mentioned already this is affecting your client facing website as well,

www.cal.com/dfilkins919

Please advise on how we can resolve this asap.

Thanks.

[DFilkins919]

May we please increase the priority on this issue? This has been holding up development for almost a month

[ThyMinimalDev]

Hello, we are aware of an issue with our function to get available slots, currently we recommend fetching the whole month via api and extracting the data you are interested from it to ensure the slots are correct