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Potential Conflict with LearnDash Pro Panel plugin #17

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micaelcovolo opened this issue Feb 18, 2019 · 6 comments
Open

Potential Conflict with LearnDash Pro Panel plugin #17

micaelcovolo opened this issue Feb 18, 2019 · 6 comments
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bug Something isn't working more info needed

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@micaelcovolo
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After updating to version 1.2 my dashboard stop working... like the ProPanel from learndash.

@MillerMedia
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@micaelcovolo Can you provide some more details? What exactly stops working? Does it not load at all or are you getting errors on the screen?

@micaelcovolo
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micaelcovolo commented Feb 18, 2019 via email

@MillerMedia
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Were there any other plugins that you have updated? Are you seeing errors directly related to the our plugin? If so, could you please share?

Our latest plugin updates were confined simply to our plugin's admin panel and the e-mail sending functionality of Mandrill.

@MillerMedia MillerMedia changed the title Problem with with Dashboard Potential Conflict with LearnDash Pro Panel plugin Feb 18, 2019
@MillerMedia MillerMedia added more info needed bug Something isn't working labels Feb 18, 2019
@micaelcovolo
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micaelcovolo commented Feb 18, 2019 via email

@MillerMedia
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Ok this makes sense. Seems to imply it has something to do with ours if everything does get resolved when you deactivate our plugin.

If you're comfortable with it, it would be great to take a deeper look into the issue which would require having temporary access to your site's admin dashboard. If you're not comfortable with that, I could offer up some steps that you could walk through to help us get some better debugging information. Let me know if you'd be open to either of those so we can determine that problem and fix it ASAP. Thanks!

@andrewhilson
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I think the issue with this is that the Mandrill reports API no longer accepts URL tracking. I submitted a PR with this which fixed it for me, but I think the entire reporting-on-dashboard feature should be removed.

It can take a very long time for a report API call to execute which leads to page hanging - and on a page frequently used such as the dashboard.....

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