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Bug Report: After Installation, When Selecting Autorun From The System Tray, The System Tray Icon Disappears #49

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JazzMartian opened this issue Dec 4, 2024 · 2 comments
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@JazzMartian
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When I right-click on the system tray icon, and select auto-run, the system tray icon disappears. It seems as though the program is still working properly, and the icon re-appears after I restart my laptop. But, when I right-click the system-tray icon, there is no checkmark, or any other sort of indication that autorun is enabled. Also, under the Windows Startup Apps category, there is no entry for Thermal Control Center.

I've used the installer, and not the standalone app. Prior to installation, I uninstalled Alienware Control Center, and every other Dell app, aside from Dell Core Services, and Dell Update For WIndows Universal.

I'm using a Dell G15 5535, w/ a Ryzen 7 7840HS w/ a Radeon 780m + an Nvidia GeForce RTX 4060

I'm running the latest Windows 11 24H2 Core Edition - Build 26100.2454

Thanks for your work on this fine program, BTW. I've tried a couple of other similar programs, including HWiNFO, and NotebookFanControl Revive. But, this is the one I'm going to continue to use, going forward.

@AlexIII
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AlexIII commented Dec 5, 2024

Hi! Thank you for the feedback!

I can confirm that all that you've described are indeed shortcomings of the autorun feature, but unfortunately they are not fixable at the moment. This feature had some history of being hard to implement due to limitations the OS imposes to make it harder for programs to abuse auto-start. Sadly, this has also impacted legit use cases as this one.
Here are some mitigations that may help.

When I right-click on the system tray icon, and select auto-run, the system tray icon disappears.

Can confirm, it does happen. No idea why though. It usually may happen just once upon the autorun activation. The reasoning is, the used wouldn't normally enable/disable autorun more than once so it shouldn't impact user experience much (I do acknowledge it is annoying, just don't know how to fix it).

when I right-click the system-tray icon, there is no checkmark, or any other sort of indication that autorun is enabled.

There's no checkmark. The app attempts to create autorun task every time the user clicks "Enable autorun" and attemts to remove the task after clicking "Disable autorun".

Also, under the Windows Startup Apps category, there is no entry for Thermal Control Center.

We use Windows Task Scheduler for autorun. You can find it there under "TCC_G15" task name.

@AlexIII AlexIII added the bug Something isn't working label Dec 5, 2024
@JazzMartian
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Hi Alex, thanks for the prompt reply, and apologies for my late one! I appreciate the explanation. Fortunately everything seems to be working ok, and the system-tray icon has been appearing upon every boot.

Interesting, in my decades of using Windows, I don't recall becoming familiar with Windows Task Scheduler. I'll check it out. Thanks again.

Have a blessed Christmas and holiday season!

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