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Netflix sign-in issue #884

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iNatNateNathan opened this issue Nov 21, 2024 · 2 comments
Open

Netflix sign-in issue #884

iNatNateNathan opened this issue Nov 21, 2024 · 2 comments

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@iNatNateNathan
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iNatNateNathan commented Nov 21, 2024

System Details

  • OS: Linux Mint 21.3
  • Version 128.0.6613.189 (Official Build) stable, built on Ubuntu (AVX) (64-bit)

Problem
Unable to sign-in to Netflix account on Thorium Browser
Netflix message: Something went wrong
We are having technical difficulties and are actively working on a fix. Please try again in a few minutes.
Done all of the troubleshooting in terms of netflix account sign in issue.
Have check current Thorium Browser version (updated).

This happens after an hour watching, after that browser not loading while tried watching a video in youtube, then going back to Netflix, that happens...

Did you read the FAQ?
https://thorium.rocks/faq

Additional Notes
Add any other context about the problem here.

Thank You

@Alex313031
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Alex313031 commented Nov 21, 2024

@iNatNateNathan

Can you try clearing all cache and cookies for Netflix.

You can do that by closing all tabs that have netflix open,
then going to

chrome://settings/content/all?searchSubpage=netflix

and then pressing the delete button, to delete all cookies/data for the site.

Then re-open Netflix and sign in again. Might also check chrome://components/ and make sure "Widevine Content Decryption Module" is up to date.

@iNatNateNathan
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@Alex313031

Thank you for your response, already done that, also restart the pc, and have check if there's an update of thorium, still having the same message: We are having technical difficulties and are actively working on a fix. Please try again in a few minutes.

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